We are constantly listening to feedback from great research on what makes for a great boss. Google spent 10 years of study and then shared 10 things that make a great boss.
And many more made the list. Check it out here to assess your culture and your own personal leadership style.
Monica has practiced servant leadership in various customer service roles for the last 16 years. Her background in lifestyle blogging and building online communities directly reflects the KCI mission of serving clients as their trusted advisor. Outside of work Monica enjoys reading, traveling, kayaking and family time with her husband and two daughters.
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