Location Smart is meant to be a device to enable users to track their own phones following an authorization process. Unfortunately the demo had a bug that allowed easy hacking to track the cell phones of almost any U.S. user in real-time. You can learn about what happened from this Ars Technica article.
Monica has practiced servant leadership in various customer service roles for the last 16 years. Her background in lifestyle blogging and building online communities directly reflects the KCI mission of serving clients as their trusted advisor. Outside of work Monica enjoys reading, traveling, kayaking and family time with her husband and two daughters.
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