As we kick off a new year it's great to look back at the previous year in both succeses and failures. MIT published this article highlighting the biggest technology failures of 2017, check it out here.
Monica has practiced servant leadership in various customer service roles for the last 16 years. Her background in lifestyle blogging and building online communities directly reflects the KCI mission of serving clients as their trusted advisor. Outside of work Monica enjoys reading, traveling, kayaking and family time with her husband and two daughters.
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