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Kramer Consulting has been serving the Crestwood area since 1995, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Small Company of the Year

small company of the year

Business First recently produced this video from the Small Company of the Year Finalists and Winner. We are honored to share the vision of KCI and to see the faces of those who put servant leadership into practice for our clients each and every day. Enjoy the fun watch! 

https://vimeo.com/195300694

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Business of the Year 2016: Small Company Finalist

We were honored to attend the Business First awards gala at The Henry Clay last week. Congratulations to each of the Finalists and Winners.  We are truly humbled and grateful to share in the company with so many talented business owners making a difference in Louisville. 

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2016 Business of the Year Finalists

We couldn't say enough good things about our clients and the readers of Business First who nomiated KCI as Business of the Year 2016. It is truly an honor folks! 

You can check out the full list of finalists here as we share the space with some pretty fine company. 

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KCI Receives Fast 50 Award from Business First

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It has been an incredible year at KCI and we continue to serve you humbly. KCI was recently named one of the Fast 50---fastest-growing private companies in Louisville! We are honored to receive the award at the Fast 50 Luncheon on October 27th at the Louisville Galt House. 

For more details check out the Business First article here

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Forty Under 40 Honoree: Nate Deskins

From Business First Louisville:

FortyUnder40

Age: 31

Birthplace: Huntington, W.Va.

Residence: East End

Family: Married to Monica Deskins; two children

Education: New Horizons IT Training Center

Work hours per week: 50

Hobbies: Building furniture and camping

Shopping weakness: Cars

Stress reliever: I love driving, especially back roads. My wife and I take regular road trips. She loves the sights and I love driving there.

Interesting fact: I was fired from my first job. Note to self: When you’re 15 and on the third day of your first job, do not recommend major overhauls of established processes to “get rid of unneeded staff.” To be young ...

Describe how your early work experiences shaped your work ethic . I think growing up poor is probably what shaped my work ethic. My parents divorced when I was 3 and throughout my childhood I lived in everything from houses, to apartments, to trailers and even a hotel for a couple stints. I did not always know how I wanted my life to turn out, but I certainly knew how I did NOT want my life to turn out. Money was always a sore spot in my family. Before moving to Louisville, there was always the stress of how we were going to make rent, etc. I remember times when my parents worked alternating shifts (second and third) and many nights I would take care of my siblings while they were gone. I also remember my mom injuring her back and counting out change to pay the electric bill. Whether you like it or not, those experiences shape you. I don’t think money can buy happiness, but it’s certainly a tool you need to build the lifestyle you want. My parents all have an uncanny work ethic and really instilled in me not just hard work, but smart work will pay off.

What are the greatest challenges of your job? Building a culture can be difficult. In the IT world, it’s easy for consultants to lose their empathy for clients. When empathy is lost, consultants tend to focus on how many tickets they complete, not how many clients they serve. Technology is very black and white, but people are not. Training technical work is easy, but building a culture around “deskside manner” where the focus is on building a relationship and truly making a difference to someone is much harder to teach.

What excites you about your line of work? Technology truly is the backbone of business. Many IT providers work off of a reactive business model; fixing what’s broken. We have built our business by taking a proactive approach to technology. Our clients invest heavily in technology and our job is to ensure they get a return on that investment. When we can walk into a client and physically see the solutions we’ve implemented creating a positive impact, we know we’ve done our job. There is nothing more exciting than when a client transitions their view of technology from a line-item expense to an investment that’s paying off.

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MCM Kramer Technology Solutions launches new website!

MCM Kramer Technology Solutions is proud to announce the launch of our new website at http://www.kramerconsulting.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

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